Post Date: 13 Mar 2026

Functions: Social Service
Types: -
Education: Bachelor Degree
Salary: -
Location: Yau Tsim Mong Area

Call Centre Supervisor (SW / PO) (Contract) (Rehabilitation Services) (Part Time)

Descriptions

Ref.: RS/232026

  • Hold a recognized degree or higher in social work, counselling, psychology, or nursing (psychiatric). Individual consideration will be given to those with an associate degree or diploma level education
  • Possess at least three years of experience in other counselling hotlines or mental health work
  • Have a solid foundation in counselling and knowledge of Cognitive Behavioral Therapy and other short-term interventions
  • Proficient in both Chinese and English, with strong skills in office software, familiarity with Chinese and English input methods, and the application of AI technology
  • Preference will be given to candidates fluent in South Asian or Southeast Asian languages
  • Candidates with less experience may be considered for appointment as Assistant Supervisor
  • Primarily work during overnight shifts, supervising mental health support hotline handlers in providing emotional support, crisis and needs assessment, intervention, or service referrals to the public
  • Provide training and regular supervision to hotline workers
  • Familiar with providing counselling through online platform
  • Required to work rotating shifts on weekdays and weekends, with the ability to work at least three overnight shifts per week (night shift allowance provided)
  • Work Location : Yau Tsim Mong District

Enquiries

Interested persons please apply with full resume by email to alvin.so@sjs.org.hk or by post to 6/F, 85 Stone Nullah Lane, Wan Chai on or before 03/04/2026. Please state the application code.

** 本會在聘用僱員從事與兒童或精神上無行為能力人士有關工作的職位時,將要求申請人進行性罪行定罪紀錄查核。

申請人提供之全部資料絕對保密及只供招聘之用。廣告刊登後三個月內,如未獲本會回覆,請視作該項申請不被接納,本會將於一年後銷毀申請人之個人資料。

** When recruiting staff for job positions relating to services for child or mentally incapacitated persons, we shall request applicants to undergo the Sexual Conviction Record Check.

Personal data collected will be strictly used for the recruitment exercise only. Unsuccessful applications will be destroyed one year after the closing date.

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