Post Date: 30 Apr 2025

Functions: Social Service
Types: Full Time
Education: -
Salary: -
Location: Chai Wan

The Samaritans

Chief Operating Officer

The Samaritans is a non-profit organization offering confidential emotional support to people who are suicidal or distressed. Our large team of trained volunteers runs a 24-hour multi-lingual telephone hotline and an email service. Our paid counsellors also operate community-outreach programmes.

Descriptions

Working Location : Office in Chai Wan

Scope of duties of the COO :

  • Enhance Visibility and Impact :
    The COO will work to increase the organization's visibility and overall impact.

  • Technological and AI-based Improvements :
    Design and implement technological and AI-based enhancements across various organizational aspects.

  • Fund-raising and Donor Relations :
    Coordinate fund-raising efforts from a diverse range of funders, including writing grant proposals for mental health-related projects, as well as maintaining good donor relations.

  • Project Oversight :
    Oversee the implementation of projects by counsellors and other staff.

  • Service Improvement Recommendations and Implementation :
    Provide recommendations to improve the organization's services and offerings.

  • Financial Management :
    Maintain the organization's accounts and develop cost-effective financial policies for sustainability.

  • Daily Operations Management :
    Manage the daily operations of the Samaritans' Centre and office(s).

Qualities we seek in a candidate include :
  • Understanding of and support for the Samaritan's vision, mission and values;
  • At least 5 years of experience in administration and/or management;
  • Ability to communicate in Cantonese and English, verbally and in writing;
  • Excellence in publicity, including on social media platforms, and fund-raising;
  • Excellence in organizational, communicative and time-management abilities; and
  • Awareness and understanding of IT and, where possible, AI-based technological initiatives.

Enquiries

Applicants should send their C.V., a covering letter explaining their interest in the advertised position and their expected salary to P.O. Box 44277 Shaukeiwan Post Office, Hong Kong and email address : samrecruitment@samaritans.org.hk by 26 May 2025. Shortlisted candidates will be invited for interview.

All information provided will only be used for recruitment related purpose.

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