Post Date: 08 Nov 2024

Functions: Social Service
Types: Full Time
Education: Bachelor Degree
Salary: -
Location: -

基督教家庭服務中心
Christian Family Service Centre

Senior Manager (Quality Assurance and Improvement) (M1-M1-WS)

基督教家庭服務中心是一間追求卓越服務、重視員工價值的多元化社會服務機構。

Christian Family Service Centre is a value-driven, multi-service, non-profit organization with the mission to support families in need. We are seeking dedicated people who share our values and are willing to contribute to the growth of the organization.

Descriptions

Requirements :

  • Degree holder in Social Science, Counseling, or a relevant discipline; substantial relevant post-qualification experience, at least 4 years of which in managerial level;
  • English language (Syllabus B), Chinese Language at Grade E or above in HKCEE or Level 2 in HKDSE;
  • Relevant experience and training in case management, risk management, or performance improvement is highly desirable;
  • Proven ability to collaborate effectively with individuals to identify problems, explore innovative solutions, and evaluate the effectiveness of implemented strategies;
  • Strong analytical skills with good presentation and writing abilities;
  • Exceptional communication and interpersonal skills, with a focus on teamwork and stakeholder engagement.

Job Duties :
  • Initiate, plan, and oversee service quality assurance and improvement initiatives for elderly frail case teams;
  • Review and analyze case and risk management practices, providing expert consultation to the teams;
  • Develop and implement robust case and risk management protocols;
  • Coordinate the implementation of performance and quality improvement initiatives within frail case teams;
  • Facilitate the sharing of knowledge, experiences, and best practices among service units to enhance service delivery;
  • Organize and coordinate relevant staff training programs to ensure effective implementation of quality improvement strategies;
  • Plan and write service proposal for applying for external funding.

Regular staff can entitle benefits include annual leave, marriage leave, maternity leave, paternity leave, sick leave, compassion leave, family leave, medical insurance, personal accident insurance, medical service discounts, MPF employer voluntary contribution up to 10%.

Enquiries

有意者請在申請信內註明申請職位及有關代號,並列出期望之薪酬及可到職日期,附簡歷及聯絡電話,寄九龍觀塘翠屏道 3 號 10 樓或電郵至 recruit@cfsc.org.hk 人力資源部收。

Please send your application letter quoting our job reference code together with a full resume, available date, last and expected salary by post to the Human Resources Department at 10 / F, 3 Tsui Ping Road, Kwun Tong, Kowloon or by email to recruit@cfsc.org.hk

本會在聘用僱員從事與兒童或精神上無行為能力人士有關工作時,將要求準僱員進行性罪行定罪紀錄查核。

如於廣告刊登後兩個月內未獲本會安排約見,則作落選論。

所有不獲聘請之面試記錄及有關文件於保存半年後 (面試日起計) 全部銷毀。另所有不獲面試之職位申請信於保存三個月後 (收信日起計) 全部銷毀。

申請人所提供的資料將予以保密及只作招聘本會各單位職位用途。

Prospective employees who will undertake child or mentally incapacitated persons related work will be requested to undergo the Sexual Conviction Record Check (SCRC).

Applicants not hearing from us within two months from the date of advertisement may consider their applications fail.

All personal data of unsuccessful candidates would be destroyed after 6 months of interview and after 3 months of receiving applications for those without interview.

Personal data provided by job applicants will be used for recruitment purpose for different posts in the Agency only.

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