Hong Kong Family Welfare Society
Senior Manager (Elderly Service) (Full-time / Half-time)
We are a well-established NGO for over 75 years and providing a wide range of social welfare services, including Family and Child, Youth, and Elderly. We have a team of 1,200+ staff. We cordially invite high caliber talent to join us.
Descriptions
The job holder will assist Head of Service in resources planning, service performance monitoring, premises dealing, data-informed service development, systems building and complaint handling in elderly service.
Key Responsibilities :
- Review and further develop manual, protocols, policies and procedures in order to strengthen the service teams in handling difficult cases and critical incidents.
- Mentor and support junior management staff to handle critical complaints or incidents of serious nature.
- Write up submission to the government, either in response to a consultation or on our own initiative, concerning issues related to elderly care policy.
- Assist in the exploration of sub-studies of the Family Wellbeing Index on caregivers' needs and related topics.
- Deal with external parties such as government department, statutory bodies, etc.
Requirements :
- Registered Social Worker.
- Degree in Social Work with 7 years' post-graduate solid experience.
- Substantial experience with management or supervisory role in the elderly service.
- Excellent analytical abilities to approach challenges.
- Excellent command of both spoken and written English and Chinese.
Enquiries
Application :
Interested parties please send resume to Human Resources Unit, Room 2010, 20/F, Southorn Centre, 130 Hennessy Road, Wanchai, Hong Kong, or e-mail to hr2@hkfws.org.hk . Please state present and expected salary.
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