Post Date: 17 Nov 2021

Functions: Social Service
Types: Full Time
Education: Bachelor Degree
Salary: -
Location: -

Heep Hong Society

Business Analyst

Established in 1963, Heep Hong Society is an education and rehabilitation organization committed to helping children and youth of diverse needs. With a workforce of 1,200+, we serve more than 15,000 families every year at over 50 service units, as well as mainstream kindergartens, primary and secondary schools.


We are seeking qualified and dedicated individuals for the post of Business Analyst.

Responsibilities :

  • Assist the supervisors in the overall planning and coordination works of the new IT projects implementation
  • Participate in the project activities throughout the project implementation cycle, namely: project initiation, requirement collection, system design, testing and production roll-out, etc.
  • Prepare project documents and progress reports for project-related activities
  • Work closely with the external vendors, internal users, IT & PMO teammates to cooperatively implement the projects planned in the pipeline, and provide necessary technical advice and professional support
  • Monitor the projects' progress, and perform quality check against the internal / external project deliverables
  • Conduct functional and technical testing towards the new IT systems prior to the system launch
  • Resolve the issues or conflicts in a positive and effective manner
  • Assist in the implementation and promotion of the standardized project management methodology across different units of the Society
  • Participate in the feasibility study of the new IT products / technologies available in the market and identify the use case in the Society
  • Conduct ad hoc assignments as and when required

Requirements :
  • University graduate in Computer Science, Information Technology / Information System or a related discipline
  • At least 3 years' solid experience in project management and vendor management, preferably in implementing web and mobile applications
  • Holder of Project Management Professional (PMP) and/or Scrum Master would be an advantage
  • Good communication and problem solving skills
  • Great sense of ownership and servicing mindset to ensure successful project implementation
  • Attentive and willing to work under tight schedule and multi-task
  • Possess a "can-do" attitude
  • Proficiency in Microsoft Office applications
  • Good command of both written and spoken English and Chinese

We provide equal employment opportunities to all employees and applicants.


For interested parties, please submit your application and full CV with expected salary and earliest available date to email

Personal data collected will be used for recruitment purpose only.

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